Apartaments Monjardi Lloret aims to respect the privacy of customers and users of its website and social media, as well as to protect the personal data that may have been provided through any form of contact with our hotel chain.

For this reason, Apartaments Monjardi Lloret has implemented the necessary technical and organisational security measures to ensure the security and integrity of customers' personal data, thus preventing loss, processing, or unauthorised access in accordance with current data protection legislation.

In this regard, and in accordance with the provisions of EU Regulation 2016/679 of the European Parliament (GDPR), we provide you with information about the processing that Apartaments Monjardi Lloret carries out on your data.

Who is responsible for the processing of your personal data?

COMPANY NAME: BOOKTOURIST COSTA BRAVA, S.L.
Tax ID: B-44900850
Address: Calle Llebeig, 6, 17310 Lloret de Mar (Girona)
Email: info@apartamentsmonjardilloret.com

What is the purpose of processing your personal data?

We will process the data obtained to manage the registration process and the relationship with users of our website, respond to and attend to user requests through various contact forms, and to administratively manage the contracted service.

Specifically, at Apartaments Monjardi Lloret we carry out the following processing of your personal data:

ONLINE BOOKINGS: By completing the online booking form, the user accepts and authorises Apartaments Monjardi Lloret to use and process the personal data provided in an automated manner for the purpose of managing the requested reservation and providing the contracted accommodation service. If the user has expressly consented to receive commercial communications by ticking the box on the corresponding form for receiving advertising about the services and offers provided by Apartaments Monjardi Lloret, their personal data will also be processed to provide them with information about our news and offers via email.

Furthermore, the user making a reservation is informed that their personal data and those related to the reservation will be transferred to the companies that make up the Apartaments Monjardi Lloret group that need to be involved in managing and executing the reservation for the previously described purposes.

CONTACT FORMS: By completing the data in the contact and feedback form on the website, the user accepts and authorises Apartaments Monjardi Lloret to use and process the personal data provided to address requests, suggestions, and complaints, as well as to improve the quality of service. For proper attention and response to the communication, their personal data may be transferred to companies in the Apartaments Monjardi Lloret group to provide the most appropriate response to the request.

The user can request the cancellation of their personal data at any time by sending an email to: info@apartamentsmonjardilloret.com.

How have we obtained your personal data and what legal basis do we have for processing your data?

The legal basis for processing your personal data is the express consent that the data subject has previously provided, as well as the fulfilment of legal obligations as stipulated by Regulation (EU) 2016/679 of the European Parliament and Council, of 27 April 2016, and other applicable legal regulations on data protection.

Thus, the personal data we process comes from the data subject themselves or their legal representative. In no case do we process special categories of personal data, such as: data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, data relating to the health of a natural person.

Failure to provide the requested personal data or not accepting this data protection policy will make it impossible to subscribe, register, or receive information about services.

In cases where there is a prior contractual relationship between the parties, the legal basis for the development of the necessary administrative, fiscal, accounting, and labour obligations under current legislation will be the prior existence of such commercial relationship.

How long will we keep your data?

Personal data will be retained for the duration of the relationship you maintain with us and, in any case, for the periods provided in applicable legal provisions and for as long as is strictly necessary to address possible liabilities arising from the processing.

In any case, we will delete your data when they are no longer necessary or relevant for the purposes for which they were collected, after 10 years from the last service contract, provided that you have not requested the cancellation of the data beforehand.

Data processed for commercial purposes will remain valid as long as you do not request its deletion. The user can at any time revoke consent for the processing of their personal data by sending an email to: info@apartamentsmonjardilloret.com.

Curriculums sent to the company will be deleted two years after their receipt.

To whom will your data be communicated?

No data will be transferred to third parties, except to companies belonging to the Apartaments Monjardi Lloret group, to service providers that provide services on our behalf or in compliance with a legal obligation. Data to companies of the same group will be transferred for the purpose of sharing the information necessary for the proper provision of the service.

The information you provide us both through this website and through the application will be hosted on servers owned by Apartaments Monjardi Lloret.

What are your rights?

Anyone has the right to obtain confirmation as to whether Apartaments Monjardi Lloret is processing their personal data.

Thus, you have the right to obtain confirmation as to whether we are processing your personal data and, if so, to access it. You can also request that your data be rectified when it is inaccurate or incomplete, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, in certain circumstances, you may request the limitation of the processing of your data or, for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will cease processing the data, except for legitimate reasons that prevail over your interests and rights or for the formulation, exercise, or defence of claims.

These are your rights:

ACCESS TO YOUR DATA: You may consult the personal data included in the files of the Apartaments Monjardi Lloret group.

RECTIFICATION OF YOUR DATA: You may modify your personal data if they are inaccurate.

DELETION OF YOUR DATA: You may request that your personal data be deleted.

PORTABILITY OF YOUR DATA: You may request the receipt in electronic format of all personal data you have provided us, which are necessary for the contractual relationship with the Apartaments Monjardi Lloret group.

OBJECTION TO THE PROCESSING OF YOUR DATA: You may request that your personal data is not processed.

LIMITATION OF PROCESSING: You may request the limitation of processing in the following cases:
a) while the accuracy of the objection to your personal data is verified
b) when the processing is unlawful, but you oppose the deletion of your data
c) when Apartaments Monjardi Lloret no longer needs to process personal data, but you need it for the formulation or defence of claims
d) when you have objected to the processing of your personal data.

To exercise these rights, you must contact Apartaments Monjardi Lloret, attaching a copy of your national identity document, by email to info@apartamentsmonjardilloret.com or to the postal address: Calle Llebeig, 6, 17310 Lloret de Mar (Girona).

In any case, the user has the right to file a complaint with the Spanish Data Protection Agency if they believe that any right related to the protection of their personal data has been violated or if they believe that the processing of personal data concerning them infringes Regulation (EU) 2016/679 of the European Parliament.

Changes to the Privacy Policy

This Privacy Policy may be updated at any time to adapt it to legislative or jurisprudential developments. In any case, any legislative or jurisprudential updates will be duly communicated via email or notice on the website.

This privacy policy is published on our website:
👉 https://www.apartamentsmonjardilloret.com